FAQs
Box Office Hours:
Thursday 1pm-6pm Gates Close
Friday 8am-6pm Gates Close
Saturday 8am-6pm Gates Close
Sunday 8am-3pm Gates Close
The Box Office closes promptly each day, and you will not be allowed entry without a wristband after the Box Office closes.
What is included in the VIP Superfan Experience?
Climate-controlled VIP suite with live TV feed on Saturday and Sunday.
Roof top access in the Michelin Suites.
MotoAmerica racers and industry representatives Meet and Greet.
Catered (continental breakfast, coffee and iced tea, lunch, snacks, Saturday and Sunday).
(2) drink vouchers and Cash Bar.
MotoAmerica Merchandise Voucher
Escorted Pre-Race Grid access for King of the Baggers Race (Saturday) and the Superbike Race (Sunday).
Preferred podium viewing and podium pictures for the King of the Baggers and the Superbike post races activities
Cardo Fan Lap included
Memorable Superfan VIP Experience digital magazine provided to all guests
When do the gates open and close?
Gates open at 1 p.m. on Thursday and at 8 a.m. the rest of the weekend for all ticket purchases, and they close promptly at 6 p.m. each day (3 p.m. on Sunday). This includes check-in for both Tent and RV Campers. If you must arrive after hours, please stage your RV until gates re-open again at 8 a.m. the following day.
Does my receipt also serve as my ticket?
All receipts with QR codes must be scanned and exchanged for wristbands. Your wristband serves as your ticket. Wristbands must remain on your wrist throughout the duration of your stay. You may come and go as you please, but you must show your wristband when you re-enter the facility (campers must also show their camping pass for re-entry).
Do you have assigned seating?
There is plenty of open seating all around the racetracks on the MotoAmerica schedule, and most if it is available first come, first served. You are free to sit wherever you’d like except for those areas that are clearly marked as restricted access or off-limits. Feel free to bring a folding chair and move around to various parts of the track. Many of the tracks we visit have open grandstands, as well.
When can Reserved RV campers arrive at the venue?
RV Campers will be allowed to come in Thursday at 1pm (all entrants must have a 3-day weekend pass).
Are there reserved spots for the tent camping?
Tent Campers will be allowed entry on Friday at 8 a.m. (all Campers must have a three-day weekend pass). Tent Camping spots are available first come, first served.
How do I participate in the Cardo Parade Lap?
The Cardo Parade Lap is held on both Saturday and Sunday during the lunch break. You will receive an email the week of the event with the exact time. The lap is escorted, and speeds are controlled. No scooters are allowed on the track. Helmets are required and a waiver must be signed. No children are allowed on the lap, and you must be 16 or older to participate. Staging for the Cardo Parade Lap will be at the designated motorcycle parking area. Please be ready to go 30 minutes in advance.
Do you race in the rain?
Yes, our races are held in rain or shine. The only exception is if there is lightning or other hazardous weather conditions in the area, which will halt proceedings until conditions improve.
When is the last day that you can purchase tickets online for an event?
Tickets are available to purchase online throughout the event.
Are tickets more expensive at the gate?
Yes, tickets prices are higher at the gate than when purchased online.
What day is racing?
Practice and provisional qualifying are on Friday. Final qualifying and first races take place on Saturday, and second races take place on Sunday. Event schedules can be found on our website.
Can I bring a cooler?
Yes. Please check the track website to review what you are allowed to bring in the cooler.
Can I have a campfire?
Off-ground, dirt-contained fire pits only are allowed.
Can I bring a drone?
No. Drones are not permitted anywhere at the racetrack.
Can I bring Pets?
Yes pets are allowed. Please check the track website for their individual pet policies. Pets must always be kept on a leash, and you are responsible for cleaning up after them.
Can I get a refund?
Unfortunately, refunds are not available, so please check your ticket selections carefully before submitting your purchase.
Event Cancellation and/or Delay Policy
In the event there is lightning or other hazardous weather conditions in the vicinity of the track, MotoAmerica will postpone track events until the conditions become safe for participants, employees, and spectators. If hazardous weather conditions or other unforeseen circumstances cause an event to become canceled, the original ticket holder will be able to attend the rescheduled event. No cash refunds will be issued. This policy applies only to original ticketholders who purchased their ticket through MotoAmerica. Resale tickets or tickets purchased through a different ticket provider are not eligible for this policy. This policy only applies if the event is delayed and then canceled. This policy does not apply if the event is shortened by the sanctioning body or is delayed and then resumed on the same day. This policy only applies if the event is canceled on the day of the event. If the event is canceled at least 24 hours prior to the event date, then the original ticketholders will be issued a refund.
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